Returns are welcomed within 30 days from delivery of your order. For regularly stocked items, just send the item back for a full refund minus shipping. For custom items that are made-to-order, we reserve the right to charge a reasonable restocking fee. If you wish to exchange your order for a different item of similar or greater value, we can generally provide a prepaid return label or compensate you for return shipping when that is not possible. Otherwise, return shipping is your responsibility.
Please note: Prior to returning any items, you must first contact us to obtain a Return Authorization. Returns received without a Return Authorization may not be accepted for refund. If you have an account with us, you can log in to your account and click on your order, and create a return request conveniently from within your account.
Every item we sell is covered by our industry-leading 3-year warranty. If any defects appear, we will repair or replace the item at no cost to you. In the event the item has been discontinued and is unrepairable, you will be offered a new, comparable item of equivalent value.
Please visit our Terms and Conditions page for details, or contact us.